FAQ​

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1. What types of products do you offer?

We offer a diverse range of products, including jewelry, clothing, perfumes, and more, all curated to meet our high standards of quality and value.

2. Are your products genuine?

Yes, all our products are genuinely sourced and selected for their quality, ensuring every purchase is worth your money.

3. How do I place an order?

• Browse our collection and add items to your cart.

• Proceed to checkout, fill in your details, and select a payment method.

• Confirm your order, and we’ll handle the rest!

4. What payment methods do you accept?

We accept credit/debit cards, UPI, net banking, and wallets for fast and secure transactions.

5. How long will delivery take?

Delivery times vary based on your location. Typically, orders are delivered within 5-7 business days. Tracking details will be provided upon shipment.

6. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking link via email or SMS to monitor its status.

7. What is your return policy?

We accept returns within 7 days of delivery for defective or incorrect items. To initiate a return, contact us at sales.tcinob@gmail.com with your order details.

8. Do you offer exchanges?

Yes, we offer exchanges for certain products if requested within the return period. Please reach out to us for more details.

9. How do I contact customer support?

You can email us at sales.tcinob@gmail.com for any queries or assistance. We are happy to help!

10. How can I stay updated on new products and offers?

Subscribe to our newsletter or follow us on social media to get the latest updates, promotions, and special offers.

Thank you for choosing TCINOB! If you have further questions, feel free to reach out—we’re here to make your shopping experience seamless and enjoyable.